AfterpayAvailable online and in store.
HOW IT WORKS
All you need is:
For a full list of Afterpay's terms & conditions, please visit the Afterpay website.
Zip PayAvailable online and in store.
Wear now. Love Now. Pay later. A completely digital payment solution means there's no need for a credit card.
HOW IT WORKS
All you need is:
For a full list of Zip Pay's terms & conditions, please visit the Zip website.
PayPalAvailable online only.
A faster, safer way to buy online.
HOW IT WORKS
All you need is:
For a full list of PayPal's terms & conditions, please visit the PayPal website.
Wittner Shoes is committed to ensuring the confidentiality and privacy of our customers' personal information. Our privacy terms comply with the Australian Privacy Principles as detailed in the Privacy Act 2012.
We acknowledge that providing personal information is an act of trust and we take this very seriously. We will only use and disclose your personal information for the primary purposes of our business as a retailer when you have given consent to do so.
Please click here to view our full privacy policy.
If your payment hasn’t been accepted, we haven’t received your order. Please try again or contact our Customer Service team for assistance.
A gift card can be purchased and redeemed both in-store and online. If you order your gift card online, it will be posted to the nominated delivery address.
An e-voucher is a digital voucher code that can be purchased online and emailed directly to the recipient of your choice.
You can purchase gift cards and e-vouchers online, under the Accessories page or at this link here.
You can also purchase a gift card at any Wittner store. Use our Store Locater to find your closest store.
Wittner gift cards & e-vouchers expire 3 years from the date of issue.
Paper credit notes expire 6 months from the date of issue.
You cannot use an e-voucher/gift card/credit note if it has expired.
Yes, when returning a purchase made with an e-voucher, credit note or gift card, you will receive a credit note, gift card or e-voucher for the value of the purchase.
For misplaced e-vouchers, please contact the Customer Service team so we can check whether your e-voucher has been redeemed.
Unfortunately, gift cards and credit notes are not redeemable for cash and cannot be replaced if lost or stolen.
Yes, e-vouchers, gift cards and credit notes can be redeemed by anyone.
To redeem your credit note, simply present it in any Wittner store within 6 months of issue.
Use our Store Locator to find your closest Wittner store.
We are unable to complete Wittner purchases over the phone.
At the checkout, enter your promo code into the Coupon Code field beneath your item summary and the discount will be applied to your order total. If you are having trouble with a promo code, double check the spelling and ensure the code is still applicable.
For further issues, please Wittner Customer Service on (03) 9428 1900 during business hours (Monday - Friday, 9:00am - 5:30pm AEST) or email support@wittner.com.au
Yes, we accept both Google Pay and Apple Pay in our Wittner stores.
We expect to have both Google Pay and Apple Pay, as well as additional Buy Now Pay Later payment options available online soon.
Wittner still offers layby for in-store purchases only. Full Price items may be laybyed in store with a minimum 20% deposit and $5.00 non-refundable layby fee for a period of up to 4 weeks. Reduced or Sale Merchandise may be laybyed with a minimum 50% deposit and $5.00 non-refundable layby fee for a period of up to 2 weeks. Payments can only be made in the store the layby was created in. For items below $50.00, no layby is available.
Yes, as per our Returns policy, any layby may be refunded within 30 days of collection of the goods, provided that the item is unworn and in its original condition.