Wittner takes security very seriously and endeavours to provide a secure and safe platform from which to conduct online transactions. We use the industry standard Secure Sockets Layer (SSL) protocol, which encrypts information as it is transmitted over the internet. This safeguards details such as credit card numbers, billing details and delivery addresses to ensure that other computers are unable to read this information and to keep transactions secure.
In some cases we use third-party platforms and services to process sales, store and analyse data and information, provide web support, send marketing messages, deliver products or otherwise deliver information (Third-Party Platform). These Third-Party Platforms are hosted and managed by organisations other than ourselves, and some of these services are hosted overseas.
The privacy policies and terms and conditions of relevant Third-Party Platforms will apply in these instances. The Third-Party Platform may collect, transmit or store data such as your full name, address and billing address, phone number and email.
Wittner makes use of “cookies” on its website - a small software message that is sent to your web browser by our web server. Your web browser stores the message in a file and the message is then sent back to our servers each time your web browser requests a page from our servers.
The majority of Internet browsers are set up to accept cookies, therefor, if you do not wish to receive them you will need to adjust the settings of your web browser to refuse all cookies or to notify you each time a cookie is sent to your computer.
Wittner also uses Google Analytics, a web analytics service that allows us to anonymously track the use of our website by recording key statistics collected by cookies. These statistics include number of visits, user behaviour and events triggered on the website, and are used purely for analysis, not to identify online customers.
If you are not satisfied with our handling of your complaint or if we have not replied to you within a reasonable period of time, then you are entitled to make a complaint to the Office of the Australian Information Commissioner or, if you are in the EU, a data protection authority or supervisory authority.